Privacy Policy

Effective Date: 01.04.2025

At Counselling with Candace, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website https://counsellingwithcandace.com, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Counselling with Candace is a private counselling practice based in Ireland. If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: info@counsellingwithcandace.com

2. What Data We Collect

When you submit a form through our website, we collect the following personal data:
First and last name
Email address
Whether you are over or under 18
Your reason for getting in touch
We do not collect sensitive data such as medical history or financial information through the website.

3. How We Collect Your Data

Your data is collected only through a contact form that you voluntarily complete on our website. We do not use cookies or tracking tools for marketing or analytics purposes.

4. Why We Collect Your Data

We collect this information in order to:
Understand your needs and reasons for reaching out
Assess whether counselling services are appropriate for you
Enable us to respond to your enquiry in a professional and informed manner

This processing is based on your consent and our legitimate interest in providing an appropriate response.

5. Data Sharing

We do not share your data with any third parties. Your information is kept strictly confidential and used solely for the purpose of responding to your enquiry.

6. Your Data Rights

Under GDPR, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Please note that after submitting the contact form, you will not have direct access to edit or view your data. However, you may email us at any time to request deletion.

7. Data Retention

We retain contact form submissions only for as long as necessary to respond to your enquiry or as required under applicable legal or ethical guidelines.

8. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and we recommend reviewing it periodically.

10. Contact

If you have any questions about this policy or your data, please get in touch:
Email: info@counsellingwithcandace.com
Location: Ireland